CMMI Institute

Building Service Excellence

Building Course

Build capability in delivering and managing services through this course designed to be taken after the Foundations of Capability course.

What will I learn in this course?

  • Locate information in the CMMI model related to best practices in delivering and managing services.
  • Use the CMMI Services view to effectively assess, improve, and sustain process capability and performance.

Who should take this course?

This course is intended for anyone interested in improving business performance.

What do I get from this course?

  • Certificate of Completion
  • Prerequisite for serving on a CMMI Appraisal Team.
  • Prerequisite for advanced CMMI training courses. 

What do I need for this course?

Each student is required to have taken Foundations of Capability (or CMMI V2.0 Upgrade Training) before taking this course. This course is composed of lectures and class exercise with time allotted for participant questions and discussion. The format of the course requires that students actively participate throughout the duration of the course without missing any class time.

Price Varies Building Course

1 Day Time Commitment

When is the next course?

  • VIRTUAL (ONLINE) COURSE,
    9 July, 2020 9 July, 2020 9-9 July, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.00

    VIRTUAL (ONLINE) COURSE. The 1-day "Building Service Excellence" course teaches you the fundamentals of implementing CMMI V2.0 for Services in your organization. The “Building Service Excellence” course is offered immediately following the 1-day “Building Development Excellence” course. These two 1-day courses taken together with the 2-day “Foundations of Capability” course provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. Each participant will need a computer with a built-in camera and internet access. To Register for the course, please contact Nestor K. Ovalle, Phone: 505-670-4929, Email: nkovalle2d@gmail.com .

    Register

  • 1698 Galisteo Street Santa Fe, NM 87505
    16 July, 2020 16 July, 2020 16-16 July, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.00

    The 1-Day “Building Service Excellence” Course is offered after the 2-Day "Foundations of Capability" Course. The two courses taken together provide a detailed overview of the concepts contained in CMMI V2.0 for Services and the new Appraisal Method. Check out additional dates at www.processimproveconsult.com.

    Register

  • Online,
    23 July, 2020 23 July, 2020 23-23 July, 2020

    Building Service Excellence

    Instructor: Steel Toad Consulting

    $550.00

    Building Services Excellence (Virtual Online)

    Register

  • , FL
    23 July, 2020 23 July, 2020 23-23 July, 2020

    Building Service Excellence

    Instructor: Broadsword Solutions Corporation

    $750.00

    One Day Building Service Excellence Course

    Register

  • VIRTUAL (ONLINE) COURSE,
    23 July, 2020 23 July, 2020 23-23 July, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.00

    VIRTUAL (ONLINE) COURSE. The 1-day "Building Service Excellence" course teaches you the fundamentals of implementing CMMI V2.0 for Services in your organization. The “Building Service Excellence” course is offered immediately following the 1-day “Building Development Excellence” course. These two 1-day courses taken together with the 2-day “Foundations of Capability” course provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. Each participant will need a computer with a built-in camera and internet access. To Register for the course, please contact Nestor K. Ovalle, Phone: 505-670-4929, Email: nkovalle2d@gmail.com .

    Register

  • Virtual,
    24 July, 2020 24 July, 2020 24-24 July, 2020

    Building Service Excellence

    Instructor: Integrated System Diagnostics ( ISD )

    $500.00

    Building Service Excellence

    Register

  • https://www.steeltoadconsulting.com/shop Online Course,
    6 August, 2020 6 August, 2020 6-6 August, 2020

    Building Service Excellence

    Instructor: Steel Toad Consulting

    $550.00

    VIRTUAL (ONLINE) COURSE. This one day course will teach you how to build capability in services. Register online at https://www.steeltoadconsulting.com/shop or email @training@steeltoadconsulting.com

    Register

  • Online Course,
    6 August, 2020 6 August, 2020 6-6 August, 2020

    Building Service Excellence

    Instructor: Steel Toad Consulting

    $550.00

    This one day Building Services Excellence course will teach you how to build capability in services. Most of the one day courses are scheduled on the calendar to immediately follow the “CMMI 2.0 FOUNDATIONS AND CAPABILITY COURSE”. The course is intended for service team members and anyone interested in improving business performance.

    Register

  • 1801 Alexander Bell Dr. Reston, VA 20191
    7 August, 2020 7 August, 2020 7-7 August, 2020

    Building Service Excellence

    Instructor: Leading Edge Process Consultants LLC

    $540.00

    Services comprise 80% of the economy, so stay another day and learn how to apply CMMI in a service delivery environment (CMMI-SVC V2.0). Our service-oriented instructor has been using elements of CMMI-SVC in his company since 2009, and he’ll happily show you the way. Foundations of Capability is a pre-requisite for this practical, exercise-driven class.

    Register

  • 1698 Galisteo Street Santa Fe, NM 87505
    13 August, 2020 13 August, 2020 13-13 August, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.00

    The 1-Day “Building Service Excellence” Course is offered after the 2-Day "Foundations of Capability" Course. The two courses taken together provide a detailed overview of the concepts contained in CMMI V2.0 for Services and the new Appraisal Method. Check out additional dates at www.processimproveconsult.com.

    Register

  • VIRTUAL (ONLINE) COURSE,
    27 August, 2020 27 August, 2020 27-27 August, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.00

    VIRTUAL (ONLINE) COURSE. The 1-day "Building Service Excellence" course teaches you the fundamentals of implementing CMMI V2.0 for Services in your organization. The “Building Service Excellence” course is offered immediately following the 1-day “Building Development Excellence” course. These two 1-day courses taken together with the 2-day “Foundations of Capability” course provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. Each participant will need a computer with a built-in camera and internet access. To Register for the course, please contact Nestor K. Ovalle, Phone: 505-670-4929, Email: nkovalle2d@gmail.com .

    Register

  • 1698 Galisteo Street Santa Fe, NM 87505
    17 September, 2020 17 September, 2020 17-17 September, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.00

    The 1-Day “Building Service Excellence” Course is offered after the 2-Day "Foundations of Capability" Course. The two courses taken together provide a detailed overview of the concepts contained in CMMI V2.0 for Services and the new Appraisal Method. Check out additional dates at www.processimproveconsult.com.

    Register

  • VIRTUAL (ONLINE) COURSE,
    24 September, 2020 24 September, 2020 24-24 September, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.00

    VIRTUAL (ONLINE) COURSE. The 1-day "Building Service Excellence" course teaches you the fundamentals of implementing CMMI V2.0 for Services in your organization. The “Building Service Excellence” course is offered immediately following the 1-day “Building Development Excellence” course. These two 1-day courses taken together with the 2-day “Foundations of Capability” course provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. Each participant will need a computer with a built-in camera and internet access.

    Register

  • 1698 Galisteo Street Santa Fe, NM 87505
    8 October, 2020 8 October, 2020 8-8 October, 2020

    Building Service Excellence

    Instructor: -- select --

    $500.00

    The 1-Day “Building Service Excellence” Course is offered after the 2-Day "Foundations of Capability" Course. The two courses taken together provide a detailed overview of the concepts contained in CMMI V2.0 for Services and the new Appraisal Method. Check out additional dates at www.processimproveconsult.com.

    Register

  • 1801 Alexander Bell Dr. Reston, VA 20191
    8 October, 2020 8 October, 2020 8-8 October, 2020

    Building Service Excellence

    Instructor: Leading Edge Process Consultants LLC

    $540.00

    Stick around for another day and you’ll learn how to apply CMMI in a service delivery environment (CMMI-SVC V2.0), and blast away your competitors. They develop products and then are clueless about how to support them afterwards — but you won’t be! Foundations of Capability is a pre-requisite for this practical, exercise-driven class.

    Register

  • 1698 Galisteo Street Santa Fe, NM 87505
    12 November, 2020 12 November, 2020 12-12 November, 2020

    Building Service Excellence

    Instructor: -- select --

    $500.00

    The 1-Day “Building Service Excellence” Course is offered after the 2-Day "Foundations of Capability" Course. The two courses taken together provide a detailed overview of the concepts contained in CMMI V2.0 for Services and the new Appraisal Method. Check out additional dates at www.processimproveconsult.com.

    Register

  • 1698 Galisteo Street Santa Fe, NM 87505
    3 December, 2020 3 December, 2020 3-3 December, 2020

    Building Service Excellence

    Instructor: -- select --

    $500.00

    The 1-Day “Building Service Excellence” Course is offered after the 2-Day "Foundations of Capability" Course. The two courses taken together provide a detailed overview of the concepts contained in CMMI V2.0 for Services and the new Appraisal Method. Check out additional dates at www.processimproveconsult.com.

    Register

  • 1801 Alexander Bell Dr. Reston, VA 20191
    4 December, 2020 4 December, 2020 4-4 December, 2020

    Building Service Excellence

    Instructor: Leading Edge Process Consultants LLC

    $540.00

    Services comprise 80% of the economy, so stay another day and learn how to apply CMMI in a service delivery environment (CMMI-SVC V2.0). Our service-oriented instructor has been using elements of CMMI-SVC in his company since 2009, and he’ll happily show you the way. Foundations of Capability is a pre-requisite for this practical, exercise-driven class.

    Register