Why Build Capability?
Knowing your organization’s key capabilities creates new value.
When an organization’s distinctive capabilities are clearly defined, everything and everyone within the organization begins to positively reinforce each other. The business takes on new life as people know and focus on putting standard processes in place to strengthen their key capabilities.
Organizations that know their capabilities see results:
- Increased customer satisfaction.
- Increased probability of capturing new and repeat business.
- Increased proﬁt through improved quality and less rework.
- Increased productivity.
- Decreased risks.