Speaker Profile
About
Presenter Pamela Rusciolelli Schoppert, PMP and CMQ/OE, is a seasoned Process Improvement and Quality Consultant, having supported the organizational maturity efforts of dozens of government and commercial agencies, such as State Farm, CSX, Navy, NSF, IRS and DHS. She was a key member of the CMMI-SVC model development team, is a member of the Technical Advisory Group (TAG) for ISO 9001, and is currently supporting the Architectural Working Group on Organizational Behavior for CMMI v2.0. Ms. Schoppert currently serves as the Director of Quality Programs for Citizant.